Initial interviews are conducted by our recruitment team at our head office in Melbourne’s western suburbs. Additionally, depending on the client, kitchen staff may also be required to attend a practical assessment with our client. Reference checks are also completed prior to offers of employment being made.
The majority of our roles are casual and incredibly flexible due to our shift notification system. However, some full time roles do become available from time to time, dependent on client requirements.
Aside from industry qualifications and relevant experience, it is compulsory for all Altara team members to obtain the following prior to employment:
There are additional requirements such as Working With Children checks for some of our hospital clients
If you are unsure on how to obtain these, we can assist you through the varying processes.
Uniform requirements will vary, depending on the client. Food and beverage staff are expected to have their own black pants and black enclosed shoes as a minimum.
Kitchen staff are generally expected to provide their own uniform, appropriate to their role.
At Altara we use a system called DEPUTY to issue rosters on a weekly basis. Our team update the times they are unavailable for work via DEPUTY, and we offer shifts around that unavailability.
The pay cycle runs weekly.
Shifts can be rostered any day of the week.
It is as simple as clicking here - CLICK HERE TO SEE OUR JOBS BOARD
We have clients all around Melbourne so your hours will depend on your availability and mode of transport. To assist, we have however provided some additional information below:
Our Staff are paid according to where they work. We pay under the Hospitality Award (HIGA), Aged Care Award and Hospital and support service award (HPSSA). The list of all the rates will be sent to you when you join us. The rates for casual staff includes a 25% casual loading.
When there is a suitable shift for you, we will give you a call, and when we get your verbal approval, we will add the shift in the DEPUTY system. You will also have access to our rostering system (DEPUTY) where you can view all the shifts you are booked into.
We use an App (you can install on your phone) that works directly with our DEPUTY Rostering System to clock in and clock off. We do not use any physical timesheets. The App is extremely easy to use and you will be shown how to use this when you commence work with Altara.
Your pay will be transferred directly into your nominated bank account fortnightly (every two weeks) on a Wednesday.
Yes, we encourage our staff to do what they need to support themselves financially. Please however note it is against our policy for a team member to take on work with a client we have booked them to, without our knowledge. Also, if you currently work for one of our clients, we will not be able to book you to that company once you commence at Altara.
Generally, we have a large number of a variety of shifts available and are usually able to offer more work than each team member requires. This however is controlled by you using our electronic availability/rostering system DEPUTY.