Initial interviews are conducted by our recruitment team at our head office in Melbourne’s western suburbs. Additionally, depending on the client, kitchen staff may also be required to attend a practical assessment with our client. Reference checks are also completed prior to offers of employment being made.
Most of our roles are casual and incredibly flexible due to our shift notification system. However, some full-time roles do become available from time to time, dependent on client requirements.
Aside from industry qualifications and relevant experience, it is compulsory for all Altara team members to obtain the following prior to employment:
There are additional requirements such as Working With Children checks for some of our hospital clients.
If you are unsure on how to obtain these, we can assist you through the varying processes.
Uniform requirements will vary, depending on the client.
Food and beverage staff are expected to have their own black pants and black enclosed shoes as a minimum.
Kitchen staff are generally expected to provide their own uniform, appropriate to their role.
At Altara we use a system called DEPUTY to issue rosters on a weekly basis. Our team update the times they are unavailable for work via DEPUTY, and we offer shifts around that unavailability.
The pay cycle runs weekly.
Shifts can be rostered any day of the week.
We have clients all around Melbourne so your hours will depend on your availability and mode of transport. To assist, we have however provided some additional information below:
Chefs can expect to work anywhere from 0630am-1800pm with at least 1 x half hour break
Catering assistants/FSA’s can expect to work anywhere from 0630am – 2000pm with 1 x half hour break – Please note that CA/FSA shifts often 3-4 hours long with no break
Our Staff are paid according to where they work. We pay under the Hospitality Award (HIGA), Aged Care Award and Hospital and support service award (HPSSA). The list of all the rates will be sent to you when you join us. The rates for casual staff includes a 25% casual loading.
When there is a suitable shift for you, we will give you a call, and when we get your verbal approval, we will add the shift in the DEPUTY system. You will also have access to our rostering system (DEPUTY) where you can view all the shifts you are booked into.
We use an App (you can install on your phone) that works directly with our DEPUTY Rostering System to clock in and clock off. We do not use any physical timesheets. The App is extremely easy to use and you will be shown how to use this when you commence work with Altara.
Your pay will be transferred directly into your nominated bank account fortnightly (every two weeks) on a Wednesday.
Yes, we encourage our staff to do what they need to support themselves financially. Please however note it is against our policy for a team member to take on work with a client we have booked them to, without our knowledge. Also, if you currently work for one of our clients, we will not be able to book you to that company once you commence at Altara.
Generally, we have a large number of a variety of shifts available and are usually able to offer more work than each team member requires. This however is controlled by you using our electronic availability/rostering system DEPUTY.
Typically, you need a Certificate III in Individual Support.
Highlight relevant certifications, experience, and any specialised training.
You need a valid nursing qualification:
HLT54121 Diploma of Nursing to work as an EN.
Bachelor of Nursing to work as an RN.
Yes, to work with the residents as a clinician you need to have a current AHPRA registration.
Valid CPR HLTAID009
Valid Provide First Aid HLTAID011
Manual Handling training
Aged care fire safety training
Infection prevention training
Hand hygiene training
Elder abuse training
Falls prevention training
Medication management training
A variety of shifts, including morning, afternoon, and night, are typically available.
FAQs forAviationJob Seekers
Can I apply for multiple roles? Altara recruits casual cabin crew for Jetstar Airways and Qantas Domestic, and full-time cabin crew for National Jet Systems (Qantas Link).
Applicants are welcome to apply for multiple roles at once. Please note however, if one application is progressing faster than the other at any given time, we may ask applicants to make a decision on how they wish their application to proceed
The role requires an employee to work shift work and when on standby (at home on call for duty) to be able to report for duty (at the airport) within 90 minutes of being contacted. Therefore, due to certain airport public transport limitations, it is sometimes necessary for applicants to have a driver’s licence to enable them to get to work on time. This will be dependent upon the base in which you are applying for. If in doubt, please check your local airport public transport options.
Here is a list of the estimated costs you could incur when obtaining the requirements associated with applying for a Cabin Crew position, as well as when they need to be provided. Note: You may already have some of these documents.
The estimated cost for a Passport (10 year validity) is AU$308. It needs to be provided on your Assessment Day.
The estimated cost for a Birth Certificate (varies depending on state of issue) is AU$50. It needs to be provided on your Assessment Day.
The estimated cost for a First Aid Certificate is AU$109. It needs to be provided on your Assessment Day, if you already hold one.
The estimated cost for an RSA Statement of Attainment is AU$58. It needs to be provided on your Assessment Day, if you already hold one.
The estimated cost for a Pre-Employment Medical is AU$310. We will contact you to advise when this is to be completed.
The estimated cost for an ASIC Application is AU$223. We will contact you to advise when this is to be completed.
The cost to complete a Water Competency Assessment is usually the entry fee into the swimming facility. We will provide you with all the information.
Note: All costs are listed in Australian dollars and were correct at the time of this publication. Some costs may be higher or lower dependent upon the state in which you reside or the provider you chose, and as such it is best to check with individual suppliers for accurate costs.
We currently provide casual roles with Qantas and Jetstar and full time roles with National Jet Systems. For the casual roles, there is a pathway to transition over to direct employment with Qantas/Jetstar after a minimum 12 month qualifying period with Altara. This is dependent on roles being made available by Qantas/Jetstar at the time, and requires the Altara cabin crew to apply and pass a selection process.
For casual roles, there are no minimum guaranteed hours.
Transfers to other bases depend on the operational requirements of the client. It is advisable to apply for the base in which you currently live, as transfers to other bases are not always available, and even when they are available, they can take a considerable amount of time to be approved.
You are free to do so, however we have a preference for local candidates first. If you have intentions of relocating in the near future, we recommend that you apply for the role once you have completed your move and you are well settled in your new location.
Here are the height requirements for the three airlines:
Jetstar: Ability to reach 212cm in height above head with both hands (without shoes) and an arm span width of 127cm.
Qantas: Ability to reach 212cm in height above head with both hands (without shoes) and an arm span width of 127cm.
National Jet Systems: Ability to reach 212cm in height above head with both hands (without shoes) and an arm span width of 127cm.
We recommend that before you apply you should accurately check your height / reach (without shoes). It’s important to note that every applicant through to an Assessment Day will have their height/reach checked as part of the assessment process. As it is an important safety requirement to be at or above the minimum height range, your application will automatically be withdrawn if you do not meet the minimum requirements.
An Assessment Day is an invitation only recruitment day for applicants interested in applying for a cabin crew role with our Altara to work with one of our airline clients. Applicants attending an Assessment Day are evaluated on a variety of different activities and tasks.
An Assessment Day allows a candidate to learn more about the role they are applying for, our client and for us to assess and select candidates to progress through to the next stage of the application process.
Candidate’s documents will be checked to ensure that all requested documentation has been provided. Each candidate will be required to go through various assessments including a height/reach assessment, one on one interviews, group activities and skills and knowledge testing. The assessment process may change from time to time at our client’s or Altara’s discretion.
It can be anywhere from 4-8 hours. Candidates will be asked to make themselves available for the whole day.
We recommend that you complete your research on Altara, our client and the cabin crew role.
Please remember to prepare all requested documents and bring these with you (including requested original documents) to the Assessment Day. All original documents will be returned to you on the day. Please have the requested documents placed together with a paperclip only.
There are a large number of candidates to assess on any given day, so this enables the day to flow smoothly and efficiently.
The documents requested are required for compliance purposes. It is preferable that applicants bring all requested documents to an assessment day to be sighted by our appointed assessors.
If you are invited to one of our upcoming Assessment Days and at the time you don’t hold a document that is requested, please be assured, this is okay.
If you are successful from the Assessment Day, our recruitment team will be in touch with you to follow-up on what is required.
We require a minimum of 3 work references, from previous or current supervisors, managers or team leaders. Please do not provide personal references as they will not be contacted.
For self-employed candidates please check with the recruitment team as to what references to provide.
Dependant on the client requirements, all applications are further evaluated after the Assessment Day has been completed. Candidates will be notified of the status of their application generally within 1 to 2 weeks.
Please respond to your invitation and state the reason why you cannot attend. We’ll keep your application on hold for our next round of Assessment Days (note this could take a number of months).
If you are enrolled and accept an invitation to attend one of our Ground Schools, and for whatever reason can no longer proceed in the Ground School, unfortunately, all costs and expenses paid associated with your onboarding, are non-refundable.
The Ground School is the final stage within the recruitment and selection process. As such, there is no payment provided for this full-time training and assessment process, and 100% attendance is required. The Ground School consists of many written and physical assessments – including evacuation drills, swimming, and commands. The training will mainly run during business hours, Monday to Friday. However, cabin crew is a 24/7 role, therefore, please be prepared for occasional weekends or late nights too.
It's important that candidates understand that the Ground School will involve physical activity that may be strenuous and may contain an element of risk. Candidates applying for roles must first determine if any activity or practical exercise is suitable for them to complete and ensure that they are medically fit to do so before commencing such activities. Candidates understand that they complete this final stage of the recruitment and selection process at their own risk.
Unfortunately due to large volume of candidates and in accordance with our company and client policies, we are unable to provide feedback.
Commencing your cabin crew career with Altara is a fantastic starting point and a great entry point into a successful career in aviation.
Many of our Altara cabin crew team, have qualified after set periods determined by our clients (Jetstar and Qantas) into casual and full time employment with our client airlines.
Our cabin crew love that no two days are the same. Every day is different. The exciting opportunity of meeting and working with new friendly faces and encountering new and interesting situations or challenges. Our team enjoy the flexibility the role offers, benefits like staff travel and career progression directly into roles within the Qantas Group.
FAQs forHealthJob Seekers
All PCA must have a Certificate III in Aged Care and will also need to have a Minimum 6 months of experience as a PCA.
Current First Aid certificate
Current CPR certificate
NDIS check
A valid police check
As most of our clients require staff to have NDIS check to work in their facilities, we require all our staff to also have a NDIS check before we can roster them as a PCA at all sites.
A detailed list of your pay rates will be given to you when you join Altara.
At Altara we strongly believe in getting to know our team, their likes, and dislikes to enable us to provide you with the shifts that will suits your lifestyle. Shifts will be given to you verbally via telephone and once accepted we will publish the agreed shifts via our Deputy App.
We understand that sometimes traffic conditions and other things outside of your control may cause you to be slightly late for a shift. If you are running late, please call the office on 03 9958 9959 and let us know the estimated time of arrival to your shift so that we can inform the client.
If you are unable to attend a shift, please call the office on 03 9958 9959.
As Altara believes in conserving the environment, we do not use paper timesheets. You can log your timesheets by clocking in and out of the shift via the App (Deputy). In case you are not able to clock in or out of the shift, you can send us an email to [email protected] and we can fix up your timesheet.
You are paid weekly. For all shifts done in a week; you will be paid by Friday of the following week.
FAQs forHospitalityJob Seekers
Initial interviews are conducted by our recruitment team at our head office in Melbourne’s western suburbs. Additionally, depending on the client, kitchen staff may also be required to attend a practical assessment with our client. Reference checks are also completed prior to offers of employment being made.
Most of our roles are casual and incredibly flexible due to our shift notification system. However, some full-time roles do become available from time to time, dependent on client requirements.
Aside from industry qualifications and relevant experience, it is compulsory for all Altara team members to obtain the following prior to employment:
There are additional requirements such as Working With Children checks for some of our hospital clients.
If you are unsure on how to obtain these, we can assist you through the varying processes.
Uniform requirements will vary, depending on the client.
Food and beverage staff are expected to have their own black pants and black enclosed shoes as a minimum.
Kitchen staff are generally expected to provide their own uniform, appropriate to their role.
At Altara we use a system called DEPUTY to issue rosters on a weekly basis. Our team update the times they are unavailable for work via DEPUTY, and we offer shifts around that unavailability.
The pay cycle runs weekly.
Shifts can be rostered any day of the week.
We have clients all around Melbourne so your hours will depend on your availability and mode of transport. To assist, we have however provided some additional information below:
Chefs can expect to work anywhere from 0630am-1800pm with at least 1 x half hour break
Catering assistants/FSA’s can expect to work anywhere from 0630am – 2000pm with 1 x half hour break – Please note that CA/FSA shifts often 3-4 hours long with no break.
Our Staff are paid according to where they work. We pay under the Hospitality Award (HIGA), Aged Care Award and Hospital and support service award (HPSSA). The list of all the rates will be sent to you when you join us. The rates for casual staff includes a 25% casual loading.
When there is a suitable shift for you, we will give you a call, and when we get your verbal approval, we will add the shift in the DEPUTY system. You will also have access to our rostering system (DEPUTY) where you can view all the shifts you are booked into.
We use an App (you can install on your phone) that works directly with our DEPUTY Rostering System to clock in and clock off. We do not use any physical timesheets. The App is extremely easy to use and you will be shown how to use this when you commence work with Altara.
Your pay will be transferred directly into your nominated bank account fortnightly (every two weeks) on a Wednesday.
Yes, we encourage our staff to do what they need to support themselves financially. Please however note it is against our policy for a team member to take on work with a client we have booked them to, without our knowledge. Also, if you currently work for one of our clients, we will not be able to book you to that company once you commence at Altara.
Generally, we have a large number of a variety of shifts available and are usually able to offer more work than each team member requires. This however is controlled by you using our electronic availability/rostering system DEPUTY.
