Yes Altara has Public Liability Insurance, Professional Indemnity Insurance and WorkCover Insurance.

To book staff you can call our office any time between 5am and 10:30pm by calling 03 9958 9959 or email us on [email protected] . After hours, please leave a message and we will get back to you as soon as possible.

In order to work for Altara, apart from their industry qualifications and relevant experience, all staff must have obtained and provided a copy of the following documents prior to being allocated a shift:

We are able to provide access to any client to our electronic tracking system called OnePassport to view any individuals’ certificates if and as required.

Pay rates are provided under the following awards dependent upon the location where the staff member has worked and the role in which they have carried out their shift:

Altara provides services to a wide range of industries including but not limited to Health, Aged Care, Hospitality and Aviation. For specific industry expertise, please contact us directly.

We prioritise data security through robust encryption methods and strict access controls to safeguard your business information.

Our primary focus is on compliance with Australian regulations however we are able to assist international businesses and/or process payroll in international locations. For international services, please contact us to discuss your specific needs.

We work with businesses of all sizes, offering customised solutions to meet varied needs and budget constraints.

We can implement amendments to awards, EBAs, EAs, or common law contracts within 48-72 hours.

We provide a dedicated hotline for all payroll-related questions to ensure swift and accurate assistance.

Our team engages in continuous professional development and closely monitors legislative updates to ensure compliance.

We prioritise clear and regular communication, providing direct reporting to the General Manager of Finance for oversight.

Contact us via phone, email, or our online form to discuss your specific requirements and we will work with you to create a tailor-made package to suit your individual needs.

Our onboarding includes an initial consultation to understand your needs, we will then create a customised plan in conjunction with your team to ensure we integrate our services seamlessly into your operations.

We have specialised teams familiar with state-specific regulations to ensure your business remains compliant across all jurisdictions.

Our pricing is transparent, with no hidden fees. We customise packages based on your businesses individual needs and budget constraints.

Yes, we provide financial budget setting and bi-annual reviews to help you manage your finances effectively.

We offer comprehensive monthly reporting to the executive team and Board, ensuring you have accurate and detailed insights into your financial status on time every month. We can also customize our reporting to ensure your business has the information it needs to make effective decisions.

We prioritise compliance with wage theft legislation to mitigate risks and ensure fair compensation for all employees.

While our focus is on providing services, we can offer guidance and best practices to ensure smooth collaboration with your team.

Our dedicated, experienced specialists ensure seamless operations, compliance, and a tailored approach to meet your specific needs.

We maintain high standards through continuous professional development and direct oversight from our General Manager of Finance.